Problem 2: Everybody is building "walled gardens."
A "walled garden" is a closed ecosystem in which a company has significant control over the hardware, apps, or content shared in the garden.
Facebook is a walled garden. From content, to events, to shopping, Facebook controls a significant portion of it's users' online habits.
These walled gardens typically don't share data either. They want to "become the internet" for their users - by controlling the entire user experience within their "garden" these apps have complete understanding of a user's datapoints, choices, interests, etc.
Google is deprecating cookies because they want to control more of the advertising and vendor spent used to advertise on their browsers and devices. Hence the “Privacy Sandbox.”
Apple has framed their iOS14.5 updates as a good move for privacy for consumers, but in reality, it was a play to open up space for them to launch their own demand-side ad platform.
Meta and TikTok are explosively pushing their own shopping platforms. Having the entire path to conversion within one app is the only way they can accurately attribute revenue to ads, the lifeblood of performance marketing.
These social media apps don’t just want to be popular, they each want to singlehandedly dominate the buying experience from awareness to last-mile delivery.
They want to be a walled garden, where both their advertisers and users spend 100% of their online time in one single app.
Bezos, Zuckerberg, Musk - these founders know that the real battle is for users’ time. This is why Amazon started a streaming service, and why Musk wants X to become another Paypal.
The problem is that our marketing is omnichannel. You’re running CTV ads, radio ads, facebook ads, podcast, anything. Consumers are hearing about you from a dozen different platforms, all of which are incentivized to take credit for the conversion. It’s already virtually impossible to do omnichannel reporting with in-platform data and it’s only going to get worse.
With first-party data, you can escape this trap. You can make ad conversion data that reaches across all your channels and tells you the truth about how your channels interact. Like how your TikTok ads are driving awareness, but Google is capturing all that conversion momentum.
With accurate paths to conversion, you know what channels deserve more marketing spend and where to cut back.
If you rely on in-app data alone, you're getting an incomplete view of your path to conversion.